About Us
Privacy Policy
PRIVACY POLICY
Last Updated: January 14, 2026
Huiyuandong (Xiamen) Health Technology Co., Ltd. (doing business as“LooSeal”) (“LooSeal”, “we”, “us”, or “our”) respects your privacy. This Privacy Policy describes how we collect, use, and disclose personal information when you visit our website, contact us for business purposes, or purchase our products (collectively, the “Services”).
By engaging with the Services, you accept the practices described in this Policy.
1. TYPES OF INFORMATION WE COLLECT
We collect personal information necessary to fulfill B2B orders, provide customer support, and improve our products.
Account & Contact Information: Name, email address, phone number, business name, job title, and shipping/billing addresses.
Commercial Information: Records of products purchased, returned, or considered; payment information (processed via secure third-party payment processors); and B2B verification documents (e.g., Resale Certificates, Tax IDs).
Product Registration Data: Information you provide when registering your LooSeal product for warranty purposes, including serial numbers and purchase dates.
Feedback & Support Data: Content of your communications with us when you contact customer support or provide feedback.
Device & Usage Data: We automatically collect technical data such as IP address, browser type, operating system, and referring URLs via cookies and similar technologies to monitor website performance.
Note: We do not collect precise geolocation data (GPS), biometric data, or data from mobile applications or connected devices.
2. SOURCES OF INFORMATION
We collect your personal information in the following ways:
Directly From You: When you register for an account, request a quote,place an order, register a warranty, or contact us.
Automatically: Through cookies and web server logs when you visit our website.
From Third Parties: From our authorized dealers, distributors, or trade show interactions.
3. HOW WE USE YOUR INFORMATION
We use your information for the following business purposes:
Order Fulfillment (DDP): To process and deliver your orders, including clearing customs and arranging freight transportation to your facility.
Customer Service: To respond to your inquiries, warranty claims, and technical support requests.
Business Administration: To manage our relationship with you,including billing, accounting, and verifying creditworthiness for B2B accounts.
Marketing: To send you information about new products, promotions, or trade show appearances (you may opt-out at any time).
Legal Compliance: To comply with applicable laws, regulations, and tax obligations.
4. DISCLOSURE OF INFORMATION
We do not sell your personal information. We disclose information only to the following categories of third parties to facilitate our business operations:
Service Providers (Logistics & Customs): We share necessary
shipping details (Name, Address, Phone) with freight forwarders, 3PL
warehouses, customs brokers, and trucking carriers (e.g., FedEx,
UPS, LTL carriers) to fulfill DDP delivery terms.
Payment Processors: We use trusted third-party payment gateways toprocess payments. We do not store your full credit card details.
Professional Advisors: We may disclose information to our lawyers,auditors, or insurers if necessary.
Legal Requirements: We may disclose information if required by law,subpoena, or to protect the safety, rights, or property of LooSeal or others.
5. COOKIES & TRACKING TECHNOLOGIES
We use cookies to make our website work efficiently and to analyze traffic.
Essential Cookies: Required for the website to function (e.g., shopping cart, login status).
Analytics Cookies: We use tools like Google Analytics to understand how visitors interact with our site. These cookies collect aggregate data and do not identify you personally.You can control or delete cookies through your browser settings.
6. INTERNATIONAL DATA TRANSFERS
Please be aware that LooSeal is headquartered in China. By using our Services, you acknowledge and agree that your personal information may be transferred to, stored, and processed in China or other countries where our servers or service providers are located. We take reasonable measures to protect your data during such transfers.
7. YOUR RIGHTS & CHOICES (United States & California)
If you are a resident of California or other jurisdictions with specific privacy laws, you may have the following rights:
Right to Know: You may request details about the categories of personal information we collect and disclose.
Right to Delete: You may request that we delete your personal information, subject to certain legal exceptions (e.g., data required for tax or warranty records).
Right to Opt-Out: You may unsubscribe from marketing emails by clicking the "Unsubscribe" link in any email.
Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
"Do Not Sell My Personal Information": We do not sell personal information as defined by traditional standards. However, under California law, sharing data with analytics providers may be considered a "sale" or "share". You may opt-out of such tracking by adjusting your browser settings (e.g., Global Privacy Control).
To exercise these rights, please contact us at the email below.
8. SECURITY & RETENTION
We use reasonable administrative, technical, and physical security measures to protect your personal information. We retain your information only as long as necessary to fulfill the purposes outlined in this policy (e.g., for the duration of the product warranty period) or as required by law.
9. CHILDREN’S PRIVACY
Our Services are intended for B2B and general adult audiences. We do not knowingly collect personal information from children under the age of 18.
10. CHANGES TO THIS POLICYWe may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page indicates when the latest revisions were made.
11. CONTACT INFORMATION
If you have any questions about this Privacy Policy, please contact us:
Email: eric.zhang@huiyuandong.com
Phone: 0001 960 618 1931
Mailing Address: 58 Jinying Road, Jimei District, Xiamen, Fujian, 361022, Chin
Huiyuandong (Xiamen) Health Technology Co., Ltd.
Tel: +86 592 6535738
WhatsApp: 1（410）419-6106
Email: yvonne.hong@huiyuandong.com
ADD: No.58, Jinying Road, Central Asia City, Jimei District, Xiamen, Fujian Province, China
Leave your phone number and we will contact you as soon as possible.
